New London Pharmacy

What an amazing little gem to find! Consultant was absolutely fabulous - knowledge of ALL the products were amazing, genuine advice provided. I bought not just one,but two creams and two perfumes. The consultant working today at 5 pm is a true credit to the business! I didn't catch his name,but he is worth his weight in gold, honestly:) So helpful, has a sense of humour, professional and super polite.

Not sure what the recent situation is; but this pharmacy’s attitude has completely changed recently. The pharmacist was rude & unhelpful when I was simply trying to ask questions, I had to google answers myself & then was accused of being defensive, when simply advocating for myself to get the answers that I found easily on Google but didn’t get from a licensed pharmacist. Will not be returning, which is a shame; this used to be a great location for friendly pharmacist advice. See others have posted similar reviews of late; hope it improves.

Add in ~ 11/2023 New London Pharmacy provides excellent service. I am out of town, as I write this review; as such, I asked them to overnight my medications to me, which they did, without hesitation and did so with ease. I spoke with Carmen over the phone who took the shipping information and promptly shipped my medicine. I confidently knew that I could rely on them to handle my request. Everyone at New London Pharmacy understands the importance of providing excellent care for all of their customers. Their level of care provides so much value to the overall experience. I highly (and beyond) recommend New London Pharmacy for your healthcare needs. ~Craig I enjoy shopping at New London Pharmacy. The selection of beauty care products are exquisite. Their boutique approach to customer service in both the pharmacy and in the store is exceptional. Prescriptions are filled fast and their knowledge and advice is trustworthy. It is a lovely experience to special order products from them, another example of their excellent customer service. |Craig Mitchell de Thomas.

They are terrible. If they are overwhelmed from the overflow due to closed pharmacies local, then don't take on new clients. I was charged almost $100 for zolpidem. They have always charged me half on my insurance and half cash/credit. They basically called me a liar. As you can see below, I'm not the only person They did this too. They are rude and always unprofessional. The woman owner is vile and ungrateful and curses at any costumer. They disagree with everyone and are horrendous minus the cashier lady upfront. In the winter they blast heat and noone can stand their. In the summer low air-conditioning. They are penny pinchers and everyone local knows this. People are always complaining in store because they never have meds on time. Rarely have anything in stock. The real issue is their lack of respect for aging customers and the vile workers amd owners in the pharmacy. Read the comments below where the owner calls and harrasses a customer. Don't spend money there. They are thrives. Walk to all cvs in both directions and pay $35 to $45 tops. They stole my hard earned money in this recession. My family and all my neighbors moved their scripts to Cvs now. SHAME ON YOU!

This pharmacy has cats that are the absolute stress reliever! But, besides the cats, I love that New London has very approachable staff. They will answer your questions carefully and in detail. I get both my over-the-counter and prescription medicines here, so I know how knowledgeable they are, too. I feel relieved that I live close to this pharmacy because they are always happy to help.